Terms And Conditions & Policies

  • All prices are in Canadian dollars. (tax not included)
  • Prices include all booklets, paperwork & wallet card.
  • CS&ET has no “minimum” number of trainees per day, but we do require a daily minimum of $500 per day to host any course
  • Course length is typically determined by the size of group. There is no real way to be exactly sure of duration as it is influenced by dialogue, test time and other factors. Please expect to be in class for at least the duaration posted in each respective page. (usually about 6hrs)
  • All participants should expect to be in course for the posted times, at minimum.
  • Anyone that struggles with written test MUST consult CS&ET proper to course top discuss any issues that may arise. Participants thats struggle with english MUST be accompanied by an interpreter that can adequately relay the information given in class. If any participant is unsuccessful as a result of not understanding the information, it is CS&ET policy that any failed applicant retakes the course until a successful completion is achieved.
  • Any unsuccessful participant must re take the course in its entirety at an addition cost.
  • If names on permanent cards are wrong as a result of poor writing or any kind of client error, an additional fee of $15 per card will be charged to cover administrative requirements.
  • Courses are usually ¾ theory (in a classroom setting) & the remaining 1/4 is in the field for practical skills training. Every worker is granted adequate practice time before being tested.
  • Steel-toed work boots and high visibility vest are mandatory (as well as any other workplace required PPE)
  • All mobile equipment courses are based on machinery availability (typically on your site). CS&ET does NOT own every piece of equipment we train.
  • Competitive pricing is based on similar, MOBILE services. CS&ET does not own all equipment and cannot compete with static location companies that own their own equipment.
  • Once a contract is set (be it verbally, through email or by text) at a specific rate for a set amount of participants, that contract cannot be decreased without CS&ET management’s approval. No-shows will be charged.
  • Cancellations MUST be brought to the attention of a CS&ET representative no less than 24hrs before the course date. If a client is to cancel within 24hrs of the course start time, a $250 cancelation fee will be charged. (Absolutely no exceptions)
  • Upon successful completion, operators will be qualified on the specific unit covered in the course (as per local regulation).
  • Successful fall protection participants will be qualified in the province the course was taken in.
  • Participants & their employers agree to hold Clockwork Safety & Equipment Training and its owner free of any liability for the misunderstanding of course content or its intent. Furthermore, participants and their companies do not hold CS&ET responsible in any way for the misuse and/or wilful neglect of any content that would oppose local regulations / rules leaving CS&ET free from financial responsibility for damages or suit.
  • Recertification courses will only be offered to those who can present previous training with CS&ET. Exception can be made with proof of accredited, recognizable previous certification (at the discretion of CS&ET staff). We hold the right to refuse previous training that we deem insufficient. (in house training from a previous employer will not suffice).
  • Rates are based on a price per session tier scale and may not reflect past of future rates.
  • Rates are subject to change at any time for any reason.
  • Package deals & group rates are available for clients with multiple participants or individuals interested in multiple courses.
  • Any deals or discounts offered are not to be negotiated. CS&ET will always present the best rate possible given each unique situation. Rates are set to account for time spent accommodating the client, number of participants involved and any special attention required. If heavy negotiation persist by any potential client CS&ET reserves the right to cancel or terminate the agreement as per this policy.